Placing an order is quick and easy. Simply browse our online store, select the products you desire, and add them to your cart. Proceed to the checkout process, where you'll provide your shipping and payment details. Once your order is confirmed, we'll take care of the rest.

You can order a minimum of 1 plant, however as our boxes are designed to fit 3, we recommend buying the 3, as postage is the same for 1 or 3 plants. 

It depends on availability. But with our plants in a box system you can order as many that are available. If you are looking to order plants in larger volume (in excess of 12 at a time) just complete multiple orders to continue applying the discounts or contact our nursery for wholesale enquiries. You must be a registered wholesale business to apply.  

We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, Afterpay and other secure online payment platforms. Rest assured that your payment information is protected and encrypted for a secure transaction.

We strive to process and ship orders as quickly as possible. After your order is placed, please allow 1-2 business days for processing. Shipping times are quick as we use Australia express post, usually 1-5 business days maximum. You can find more information about estimated delivery times on our website or contact our support team for specific inquiries.

Yes, absolutely! Once your order is shipped, we'll provide you with a tracking number via email. You can use this tracking number to monitor the progress of your package and stay updated on its estimated delivery date. If you have any issues with tracking your order, feel free to reach out to our support team for assistance.

We're here to help! If you have any questions or need support regarding your order, our dedicated customer support team is available to assist you. You can reach out to us through our contact form, email, or phone. We strive to provide prompt and helpful responses to ensure your shopping experience with us is seamless.

Yes you can arrange for a box to be sent as a gift. Please provide us with the full name, address and phone number of the person you wish to send the box to. 

The plant I want is not available. When can I find out if it will become available again?We list what is available at any given moment. Generally speaking, things like Alocasias and Calatheas are consistent however particular anthuriums are not guaranteed to be available all the time. Curcumas are only available to purchase during the growing season. Shoot us through an email if you would like an approximate availability date.

Do you have a returns policy?

Yes. If plants arrive over 10 days from shipping and/or have quality issues (e.g. disease) upon arrival we will replace once proof if provided. We may request and pay for return to the nursery. Once plants have been shipped and arrived healthy and happy we do not hold responsibility to what happens beyond this. Plants have been carefully packaged and watered so that they reach you in excellent condition.